This is a great time for reflection as I hit the halfway point of my residency experience at Nationwide Children's Hospital. The most incredible part of this experience has been the number of fantastic people I’ve encountered. Luckily, I was given a packet of about 50 names consisting of leaders throughout the organization, making it relatively easy to schedule initial meet-and-greets. I went into every meet-and-greet with three objectives. First, I wanted to learn about the individual’s career path and current responsibility. Second, I wanted to learn about how their particular department/service line functioned and how it fit into the larger context of the organization. Third, I wanted to display my honest personality during the meetings. I’m learning the importance of feeling comfortable within an organization and the best way to do so, plus make genuine connections with people, is to simply be you. The words “culture” and “fit” are thrown around quite a bit, but it is imperative to stay true to yourself, both at interviews and at the job.
The other fantastic aspect of the residency experience at Nationwide Children's Hospital is that I’m able to get involved in such a broad variety of projects. Currently, I’m working on the first step of a dental strategic plan, consisting of data collection and analysis, and regional and national benchmarking. I’m also working with a few different teams to work out the difficulties in formulating outcome metrics for the Behavioral Health service line, as well as phase II of a business plan focusing on the growth of the Complex Healthcare Clinic. Perhaps the most interesting project I’m involved in centers around a Psychiatric Emergency Evaluation Center. The hospital is doing tons of work focusing on different models and the pro’s/con’s associated with each model and I’m helping out wherever I can! These projects, in addition to getting access to meetings like the operations committee meeting and root cause analysis meetings, have made this an exciting experience!
My biggest piece of advice for 1st year students is to ask 2nd years about their experience and when they get to their residency site, get involved! I have signed up for training sessions and volunteered to be a team captain for the American Heart Association’s Heart Walk. These extra activities have given me the opportunity to meet people and learn new skills! My excel skills have been challenged, and thus greatly improved and my understanding of meeting management, project coordination, and overall inter-personal communication have skyrocketed.
Adrienne Bogacz, Class of 2015/2016, recently attended the EPIC's Users' Group Meeting in Verona, Wisconsin. With this amazing opportunity, Adrienne provides a glimpse of her 4-day adventure at EPIC's headquarters. As Information Technology begins to expand into an enormous part of every healthcare organization, it becomes all the more important to stay on top of the issues surrounding it.
She has indicated that if you'd like to discuss any of the information she received at the conference, she'd be happy to do so.
Monica Baker, Class of 2014, recently interviewed Alan Channing, a 1971 graduate of Ohio State's MHA program, about his role as the CEO of Sinai Health System. The interview provides valuable insight into Mr. Channing's experience as the leader of a large and innovative safety-net hospital. Ohio State's Health Services Management and Policy Alumni Society initiated the interview as a way to connect students to healthcare leaders and to highlight the accomplishments of MHA alumni.
Students interested in conducting similar interviews should contact Colleen Herr at email@example.com.
John Kasey, class of 2014, put this together describing the specific charges and payment data for OSU when compared to others in the market. It is based off of a list that CMS posted a month or so ago. Here is the CMS link, in case you wanted to see the full dataset. Thanks John for compiling this list! Please don't hesitate to contact him if you had any questions or comments regarding his stellar work!